Frequently Asked Questions

What areas do you cover?

  • Kacey Letran – Head Office
  • Marina Mirage Gold Coast
  • Shop 7, Pialba Place Shopping Centre
  • Neonails Lithgow Valley Plaza Shopping Centre
  • North Orange (Woolworths North Orange Shopping Centre)
  • Portico Plaza Shopping Centre
  • Shop 7, Bathurst City Centre
  • Stockland Bathurst Shopping Centre, Shop 21
  • Top Ryde City Shopping Centre
  • Neonails in Da Nang

Can I make booking over the website and phone?

Yes you are always welcome to book for any treatment over the phone or via our website. For a faster service it is best if you give us a call and we are happy to book you in for a time over the phone.

Do you give out discount on your services?

Our prices are very competitive and most of our staffs are very well trained and friendly which we hope will bring you a pleasant time and memory at Neonails. All you have to do is relax, sit back and enjoy your time at Neonails.

Do you franchise your business?

Yes we do. Please give our head office a call or write to us if you are interested in opening a Neonails.

How can I purchase voucher on your website?

We also have this voucher at the counter but sometimes we run out and this is when the website becomes handy. In order to save your time from traveling to the store to collect the voucher, you can always fill in the voucher on our website.

Here are the steps.

  1. Fill in the short form
  2. Print the form out
  3. Present it at one of your closest store
  4. Pay for the voucher

How to use the voucher(s)?

Thi voucher may not be exchanged for cash, must be used on or before expiry date or it will not be accepted. Lost or stolen vouchers cannot be replace. NO REFUNDS.

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